Delivery and Payment



Measurement and description of the products

The given measurements and product descriptions in our catalogues, brochures, offers and other documents are only approximately binding. We reserve the right to make minor changes and technical improvements. Insofar as not explicitly stated otherwise, the prices for all described transport containers (bags, cases etc.) are without the pictured contents.
Prices
The named prices are only valid in connection with our delivery conditions, meaning ex factory or warehouse in Schwelm. They include no additional costs like freight, packing, insurance as well as the legal VAT. We reserve the right to make price changes based on considerable increased material or purchase costs (also without separate announcement).
Discounts
On all items not designated with a * in the catalogue, we grant a quantity discount depending on the order value.
as of   300,00 EUR net order value we
guarantee: 5% Discount
as of   600,00 EUR net order value we
guarantee: 8% Discount
as of 1.000,00 EUR net order value we
guarantee: 10% Discount
(on the respectively valid list prices of the current complete catalogue or online shop)
With the determination of the applicable discount levels, exclusively items which are eligible for quantity discounts are taken into consideration.
Shipping costs
For each shipment, we determine the respectively most inexpensive manner of shipment and commission the shipping companies or package services which we have selected. The freight or shipping and packing costs which result for us will be presented to us and billed with the goods.
The transport insurance which is contained in the freight costs which we have globally entered into does not free the customer from the takeover of the transport risk.
Supplement for small quantities
To cover the disproportionately high administrative effort with the processing of small orders, we bill a net order value of less than € 50.00 with a small quantity supplement of € 10.00.
Payment conditions
Insofar as other conditions have not been confirmed in individual cases in writing, our standard payment conditions are valid: Payment within 10 days with a 2% discount or within 30 days without discount. Some items or services (e.g. motor vehicle furnishings, instrument rental etc.) are not subject to discount. In such cases we point this condition separately in the offer or the bill.
Delivery times/confirmation of the order
The delivery usually occurs at short notice from the warehouse. For this reason we only confirm orders if this is separately requested. If we cannot completely deliver your order within the deadline which you have named, we will carry out partial deliveries of the items in stock insofar as you do not explicitly and in writing object to this.
Notice of defects
We are to be notified about open defects immediately, at latest however within one week after receiving the goods in writing and with an exact description of the complaint.The customer is obligated to completely check the goods directly after the acceptance. Later complaints can only be taken into consideration if the defects were not visible when the goods arrived (hidden defects).
Transport damages
Apparent transport damages – for example damaged cartons – must be immediately reported to the freight carrier (shipping company or package service). Later complaints about transport damage can in most cases not be taken into consideration.




Measurement and description of the products
The given measurements and product descriptions in our catalogues, brochures, offers and other documents are only approximately binding. We reserve the right to make minor changes and technical improvements. Insofar as not explicitly stated otherwise, the prices for all described transport containers (bags, cases etc.) are without the pictured contents.
Prices
The named prices are only valid in connection with our delivery conditions, meaning ex factory or warehouse. They include no additional costs like freight, packing, insurance as well as the legal VAT. We reserve the right to make price changes based on considerable increased material or purchase costs (also without separate announcement).
Discounts
On all items not designated with a * in the catalogue, we grant a quantity discount depending on the order value.
as of   300,00 EUR net order value we
guarantee: 5% Discount
as of   600,00 EUR net order value we
guarantee: 8% Discount
as of 1.000,00 EUR net order value we
guarantee: 10% Discount
(on the respectively valid list prices of the current complete catalogue or online shop)
With the determination of the applicable discount levels, exclusively items which are eligible for quantity discounts are taken into consideration.
Shipping costs
For each shipment, we determine the respectively most inexpensive manner of shipment and commission the shipping companies or package services which we have selected. The freight or shipping and packing costs which result for us will be presented to us and billed with the goods.
The transport insurance which is contained in the freight costs which we have globally entered into does not free the customer from the takeover of the transport risk.
Supplement for small quantities
To cover the disproportionately high administrative effort with the processing of small orders, we bill a net order value of less than € 50.00 with a small quantity supplement of € 10.00.
Payment conditions
Insofar as other conditions have not been confirmed in individual cases in writing, our standard payment conditions are valid: Payment within 14 days with a 2% discount or within 30 days without discount. Some items or services (e.g. motor vehicle furnishings, instrument rental etc.) are not subject to discount. In such cases we point this condition separately in the offer or the bill.
Delivery times/confirmation of the order
The delivery usually occurs at short notice from the warehouse. For this reason we only confirm orders if this is separately requested. If we cannot completely deliver your order within the deadline which you have named, we will carry out partial deliveries of the items in stock insofar as you do not explicitly and in writing object to this.
Notice of defects
We are to be notified about open defects immediately, at latest however within one week after receiving the goods in writing and with an exact description of the complaint.The customer is obligated to completely check the goods directly after the acceptance. Later complaints can only be taken into consideration if the defects were not visible when the goods arrived (hidden defects).
Transport damages
Apparent transport damages – for example damaged cartons – must be immediately reported to the freight carrier (shipping company or package service). Later complaints about transport damage can in most cases not be taken into consideration.